Power Virtual Agents – Empower everyone to easily create conversational bots.

  • Respond rapidly to your customer and employee needs – at scale – using intelligent conversational bots built with Power Virtual Agents. Enable anyone to create powerful chatbots using a guided, no-code graphical interface, without the need for data scientists or developers.
  • Build your bots quickly and easily.
  • Make, test, and publish powerful bots faster than ever using automation, AI, and using a collaborative, low-code graphical interface – with no training required.
  • Deploy across channels and languages.
  • Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.
  • Deploy bots securely using central administration, built-in security roles, and simple management across environments to maintain compliance and governance.
  • Improve your bots over time.
  • Automatically track critical KPIs and identify future bot topics, plus let self-learning AI with natural language processing continuously improve your bots.